Our people are our biggest asset. Whether it’s our own people, running the brokerage service and overseeing the governance and quality issues, or those employed by our providers, we are all focused on one thing: delivering the best possible care for our customers and their families/carers.
Every day, our providers care for thousands of people in their own homes, from older people, sometimes living with dementia, to people with a learning or physical disability, people with long term conditions and continuing health care needs and people at the end of their lives.
Our team is here to support providers to deliver outstanding care. Our aim is to promote independence and wellbeing where possible, and we encourage our providers to listen to their customers and use their feedback to help develop and improve services.