To ensure the confidentiality and security of the information our brokers share with providers about clients through care packages we require all providers to sign up to and use an NHSmail account.

This email account is to be used for all frontline correspondence about clients and carers.

It is free and can be used through a variety of platforms and software, i.e. MS Outlook, mobile phones, online.

NHSmail Acceptable Use Policy for Independent providers (pdf)