If there are occasions where Devon Cares needs to increase the capacity and ask more providers to join our framework, we will open up applications to join our Tier 3.  This is a bit like a spot market but we prefer the term Tier 3.

Because we are a public sector organization, we have to adhere to quite rigorous procurement rules.  However Tier 3 will only exist until providers have applied and been issued with contracts under Devon Cares (either as Tier 1 or Tier 2).  After that Tier 3 will not exist.

Hourly Rate:

  • We will offer our Tier 3 providers an hourly rate of £17.69 (this is slightly lower than £18.56 paid to Tier 1 and Tier 2 providers) until such time as you join our framework/sign contracts.

What can you expect from Devon Cares as a Tier 3 provider:

  • Tier 3 hourly rate of £17.69 per hour.   All packages of care that you accept as a Tier 3 provider will remain with your organisation if you are successful in joining the Devon Cares Framework Agreement.
  • We will put in place a Service Level Agreement until such time as you join the contract/ framework (a copy will be sent to you if you are interested in becoming a Tier 3 provider).
  • Packages of care will be offered to all Tier 3 providers only when Tier 1 and Tier 2 providers are unable to accept these packages of care.