Our people are our biggest asset. Whether it’s our own people, running the brokerage service and overseeing the governance and quality issues, or those employed by our providers, we are all focused on one thing: delivering the best possible care for our customers and their families/carers.
Every day, our providers care for thousands of people in their own homes, from older people, sometimes living with dementia, to people with a learning or physical disability, people with long term conditions and continuing health care needs and people at the end of their lives.
Our team is here to support providers to deliver outstanding care. Our aim is to promote independence and wellbeing where possible, and we encourage our providers to listen to their customers and use their feedback to help develop and improve services.
Survey request, please take 5 minutes to complete (click here to access the survey)
Social care continues to experience a workforce shortage. Across the UK, and here in Devon, there are people going without care for a period because community care staff are not available at the right time, in the right place. To improve, we need to strengthen and increase our community workforce.
The careworker survey in winter 2018 identified the current community care workforce felt undervalued. Improving pay was highlighted as a key mechanism to keep existing community care staff in this field of work and we are working with others to identify ways to improve pay, terms and conditions for our community care workforce. Another key factor cited was insufficient recognition of the contribution community care staff make to managing and improving health and wellbeing. We asked some of our community care colleagues how we could improve this. This survey further explores some ideas proposed by these colleagues.
This survey will run until Sunday 9th June. All health and social care professionals across Devon are encouraged to respond. Your responses will inform workforce plans across Devon.