‘Amazing’ care workers recognised in local ‘New Year’s Honours’ list

Some of the most compassionate, skilled and dedicated care workers across northern and mid Devon have been recognised in an honours list.

The Devon Cares New Year’s Honours list has been put together following a call for nominations from local social care providers. It recognises the hard work and talent of care workers who have gone above and beyond over the past year and deserve recognition.

The list has been compiled by Devon Cares. Since July 2016, care providers and the NHS in northern and mid Devon have been working together more closely as part of Devon Cares, which is part of Northern Devon Healthcare NHS Trust.

Social care services support and enable people to live at home and in their local community by helping them with a range of personal tasks, such as washing, dressing, going to the toilet and shopping.

Nicola Rock, working across Bideford for Complete Quality Care

Nicola Rock was nominated by manager Kelly Cameron. Kelly said: “Nicola has worked with us for a number of years and has shown incredible dedication and hard work. Clients have said she brightens up their day and that she is truly an amazing carer, going well above and beyond the call of duty on a daily basis. One person told us recently ‘I would be lost without her’.

“She is a carer who genuinely cares and loves her job, which is very clear in her work. She deserves to be recognised, and I’m really pleased that we could do this through the Devon Cares ‘New Year’s Honours’ list.”

Tina Alford, working across Tiverton for Comfort Home Care

Tina Alford was nominated by manager Ryan Palmer. Ryan said: “Tina has worked tirelessly throughout 2017, achieving and working towards care qualifications and helping to cover shifts at short notice. She is an incredible asset to the company.”

Sophie Langmead, working across North Devon for Ark Home Healthcare

Branch manager Becky Foster nominated team leader Sophie Langmead. Becky said: “Sophie worked really hard over the festive period to make sure people got the care they needed. She picked up lots of extra shifts, including on Christmas Day, and she was on standby over the new year weekend too. She was brilliant.”

Linda Jones, working across Tiverton and Cullompton for Easy Living Care

Linda was nominated by her colleagues, who said: “Linda is a great asset to our care team and a long-standing member of staff. She always helps where she can and picked up extra last-minute shifts throughout the festive period, including on Boxing Day. She supports other colleagues and we are so proud to have her as part of our team.”

Shelley Macey, working across Barnstaple and Braunton for Better-Care Domiciliary Services Limited

Manager Joy Ryan nominated Shelley Macey. Joy said: “She is always so cheerful, which cheers up the people she cares for. Shelley always goes out of her way to help out, and she truly makes a difference to everyone’s day.”

Dot Turner, working across Cullompton for Helping Hands Care

Dot was nominated by managing director Rosemary Witherby, who said: “It is very hard to pick just one person to be nominated, but we have chosen Dot. Dot has been with us for seven years and is an excellent ambassador for social care. She is caring, professional, flexible and always works to a high standard, and we know her team and all of the clients that she supports at home think very highly of her.”

Mandy Pickard, working across Barnstaple, Bideford and South Molton for Chapter Care

Manager Helen Wilton-Love nominated Mandy. Helen said: “Mandy has worked for Chapter Care for four years and is a care worker alongside another job. Mandy has regular clients who love her dearly and she does her utmost to ensure that her clients are covered by a carer who knows them well. She is a real asset to our team.”

Zoe Raymont, working across Torridge for Pee Wee’s Personal Home Care Limited

Director Phil Duffy nominated Zoe for her outstanding work throughout the year. Phil said: “During the last twelve months Zoe has completed various care qualifications successfully, and she has often filled in at short notice to cover extra needs of our clients. We have received lots of very positive comments about Zoe from the people she has cared for.”

Alison Huxtable, working across Barnstaple for Homelife Carers

Operations director Sharon McNulty nominated Alison on behalf of the team and said: “Alison always goes above and beyond. Nothing is ever too much, and she always does her very best to support the Homelife team and the people we care for.”

Dawn Odgers, working across Tiverton and Cullompton for Dedicated Care

Dawn was nominated by her colleagues, who said: “She always goes above and beyond in her job role. She is very kind and caring and always willing to go out of her way to help others. One example of this is when one of our clients was waiting to be admitted to hospital one evening and although Dawn had finished work, she volunteered to go round to sit with her until the transport arrived as she didn’t want to be on her own.”

Janet Wade, working across Tiverton, Cullompton and Crediton for Guinness Care

Manager Leanne McCormick nominated Janet and said: “Janet is extremely caring, and will even check on clients when she has down time. The people she cares for speak very highly of her and tell us that they look forward to seeing her. Nothing is too much trouble for Janet.”

The care workers have all been presented with a Devon Cares New Year’s Honours certificate.

Tash Koerner, head of Devon Cares, said: “We wanted to celebrate the compassionate, diligent and motivated care workers that are supporting people at home across the county every day, so we decided to launch our very own ‘New Year’s Honours’ list.

“The nominations are all fantastic, and each care worker truly deserves to have their hard work recognised and celebrated.”

Devon Cares is the ‘prime provider’ for social care in northern and mid Devon, which means the service doesn’t deliver care directly, but works with a network of providers to organise and manage care. They aim to improve the quality of social care and the capacity of the local system to provide care to those who need it.

Tash added: “Looking back at 2017, Devon Cares organised over 3,000 packages of care, and approximately 90% of these were arranged within four hours. Most other care packages are arranged within two days. Since we launched in July 2016, the number of people awaiting packages of care at any one time is very low and on occasion, we have had zero people awaiting packages of care, which is a fantastic achievement and something we continue to strive for.”

Northern Devon Healthcare NHS Trust has joined Devon County Council and health care organisations across Devon to support the Proud to Care Devon campaign. The campaign aims to attract more people to the care profession by raising its profile and demonstrating that caring is a rewarding and worthwhile career choice.

Devon County Councillor Andrew Leadbetter, who has Cabinet responsibility for adult social care, said: “A successful social care service relies on a dedicated and hardworking team of paid care workers. We hugely value our care workers for what they do, and providers are always keen to hear from people who are considering a rewarding career in caring for others.”

For more information about starting a career in health and social care and any current job opportunities, visit


Devon County Council launched the Proud to Care campaign in 2015, with adult social care providers, health partners, employment specialists Skills for Care, volunteers and the Department of Work and Pensions.

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